Returns & Exchanges
At MOOG, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-tagged apparel. Items must be in their original condition to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original state.
Print & Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off & Refund
Drop your package at any authorized courier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing